Privacy Policy

Effective Date: June 16, 2026

This Privacy Policy is issued by AvenueBookCentre, the legal company that owns and operates the Book&Guides brand and website, accessible at https://www.bookandguides.com. One of our main priorities is the privacy of our visitors. This document explains what information is collected and how we use it.

1. Information We Collect

We collect personal information that you provide to us when you register an account, make purchases, request bulk wholesale orders, or contact us. This includes:

• Personal Identity Data: Name, email address, password, phone number, and billing/shipping address.
• Transaction Details: Items purchased, shipping preferences (including store pick-up or Indian Postal Service Speed Post options), tax details, and coupon code redemptions.
• Wholesale Requests: Institutional profiles and volume parameters for bulk orders.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our e-commerce storefront.
• Process and fulfill your orders, including estimating shipping charges, preparing invoices, and delivering packages.
• Send automated order receipts and status updates (Processing, Shipped, Delivered) to your registered email.
• Understand and analyze how you use our website to personalize recommendations via our AI Book Finder.
• Ensure security and prevent fraudulent checkout transactions.

3. Cookies, Web Tracking & Pixels

AvenueBookCentre utilizes standard cookies, Google Analytics, and the Meta (Facebook) Conversion Pixel to measure site traffic and optimize user experiences. These tools compile anonymous behavioral analytics. You may configure your browser to reject cookies, though some interactive shopping features may become unavailable.

4. Safe Checkout & Data Security

Your online security is paramount. All checkout transactions on the Book&Guides platform are secured using industry-standard 256-bit SSL encryption. AvenueBookCentre does not store raw card numbers or payment credentials on our servers.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact AvenueBookCentre:

• Email: support@bookandguides.com
• Telephone: +91 9820088220
• Address: Bandra West, Hill Road, Mumbai 400050, India